Common FAQs
-
I paid, but the account is still not created. What do I do?
This could happen if the payment gateway holds your funds and has yet to credit the company account. Do not worry; as soon as the funds are credited to the company account, your account will be created and you will be notified via email. Otherwise, the payment gateway will refund your funds in accordance with its policies.
-
I have yet to receive my refund, even after so many days. What do I do?
This could happen if your money is held by the bank/payment gateway. It will be refunded in accordance with the bank/payment gateway rules and regulations.
-
I misunderstood the company service and/or made a payment by mistake. Can I get a refund?
The subscription plan payment is only refundable under the company cancellation and refund policy.
-
Despite being shown pre-approved loan offers based on my eligibility, I did not receive a loan. Why?
Please read the terms and conditions to get a clear understanding of what a pre-approval loan offer is.
-
Who can get a GST return?
Anyone who updates their GST information in the portal will receive a GST return.
-
I changed my mind and no longer want to use the company services. Can I get my refund?
The subscription plan payment is only refundable according to the company cancellation and refund policy.
-
I am not satisfied with the company service. What do I do?
We request you to kindly call the company on +91-87581-19471 between 10 AM to 5 PM- Monday to Saturday (only business days). Allow us to discuss your concerns, and we will ensure that you receive the best solutions possible.
-
What happens if I make multiple payments by mistake? Do I qualify for a refund?
If a customer makes multiple payments, they are eligible for a refund. You can request a refund within 48 hours of making the payment via the website Raising A Request section or by calling the company registered contact number.
-
Can I get a refund if I buy subscriptions or memberships from multiple companies in your group?
If a customer purchased Subscriptions/Memberships from several companies in our group, they are eligible for a refund. You can request a refund within 48 hours of payment by visiting the website Raising A Request section or calling the company registered phone number.
